Privacy Policy
Glimpse values and respects your privacy. We take our privacy obligations seriously and we’ve created this privacy policy to explain how we store, maintain, use and disclose personal information.
By providing personal information to us, you consent to our storage, maintenance, use and disclosing of personal information in accordance with this privacy policy. We may change this privacy policy from time to time by posting an updated copy on our website and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy.
What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.
What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.
The personal information we collect about you may include:
- Name
- Email address
- Company / Organisation
- Phone number
- Social media information
- any other information provided by you to us via our website or our online presence, or otherwise required by us or provided by you.
How do we collect your personal information?
We collect your personal information directly from you when you:
- Purchase tickets for events
- Subscribe to the mailing list
- Fill out forms to obtain quotes or contact us
- Attend events
- Interact with us in person
- Communicate with us via email, telephone, SMS, social applications (such as LinkedIn, Instagram, Facebook or Twitter)
Collecting personal information from third parties
We may also collect your personal information from third parties or through publicly available sources, for example from Hosts that provide experiences. We collect your personal information from these third parties to effectively provide services to you and so you can be informed of future similar events.
How do we use your personal information?
We use personal information for many purposes in connection with our activities, including the following purposes:
- Providing you with quotes and information on experiences you request from us
- Informing you of future experiences you may like to attend
- Providing information about you to Hosts for the purpose of effectively providing goods or services to you
Disclosure of personal information to third parties
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to:
- Hosts that you will or have attended experiences with
How do we protect your personal information?
Glimpse will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:
- Taking measure to restrict access of personal information only to those to effectively provide services to you
- Our information technology systems are password protected
Online activity
Website analytics
Our website uses Google Analytics to help us better understand visitor traffic, so we can improve our services.
Direct marketing
We may send you direct marketing communications and information about events that we consider may be of interest to you if you have requested or consented to receive such communications. These communications may be sent in various forms, mainly via email in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any of those methods.
You may opt-out of receiving marketing communications from us at any time by unsubscribing from email communications or by contacting us in the “how to contact us” section below.
Request access or correcting your personal information
If you wish to request access to the personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. We will deal with all requests for access to personal information within a reasonable timeframe.
If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.
Links to third party sites
Glimpse’s website may contain links to websites operated by third parties. If you access a third party website through our website, personal information may be collected by that third party website. We make no representations or warranties in relation to the privacy practices of any third party provider or website and we are not responsible for the privacy policies or the content of any third party provider or website. Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
Inquiries and complaints
If you wish to complain about how we handle your personal information held by us, please contact us using the details set out below including your name and contact details. We will investigate your complaint promptly and respond to you within a reasonable timeframe.
How to contact us
If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:
Our privacy policy was last updated on 27 Sep 2024.